Please ensure you save as you go - the Save button is in the top left hand corner.
On the right hand side of every screen, there is a box which links directly to every page of the application. Click the link to jump directly to page you want.
You can also click 'next page' or 'previous page' on the top or bottom of each page to move forward or backward through the application.
Saving and printing your draft application
If you wish to leave a partially completed application, press 'save' and log out. When you log back in and click on the ‘My Applications’ link at the top of the screen, you will find a list of any applications you have started or submitted. You can reopen your draft application and start where you left off.
You can also download any application, whether draft or completed, as a PDF. Click on the ‘Download’ button at the bottom of the application navigation panel. Once you have downloaded your application as a PDF you can print it.
Reviewing and submitting your application
You will find a ‘Review’ button at the bottom of the Navigation Panel. You need to review your application before you can submit it.
If you have not answered a compulsory question or you have entered an answer incorrectly (e.g. too many words, incorrect amount of numbers etc) you will be notified when you click 'Review'. {Questions marked with a red asterik * are compulsory}
VERY IMPORTANT: You will not be able to submit your application until all the questions are completed as required.
Ensure you leave adequate time to correct any errors and complete accidentally missed questions.
Once you have reviewed your application you can submit it by clicking on 'Submit' at the top of the screen or on the navigation panel.
Once you have submitted your application, no further editing or uploading of support materials is possible without first contacting Rhonda Snijders on 9298 8883 or email Rhonda.Snijders@knox.vic.gov.au
When you submit your application, you will receive an automated confirmation email with a copy of your submitted application attached. This will be sent to the email you used to register.
If you DO NOT receive a 'confirmation of receipt of application' email then your application has NOT been received by Council.
Attachments and support documents
You may need to upload/attach documents to support your application. This is very simple, but requires you to have the documents saved on your computer, or on a zip drive, or similar.
You need to allow enough time for each file to upload before trying to attach another file. Files can be up to 25MB each; however, we do recommend trying to keep files to a maximum of 5MB – the larger the file, the longer the upload time.
If you are not able to upload a document, please contact the SmartyGrants team for support (see contact details above).
Assessment criteria
Please remember to refer to the Assessment Criteria through the application process;
Applications are assessed on the following criteria:
• the level of need and benefit to the Knox community;
• the project outcomes align with Council’s strategic priorities;
• the project addresses a risk or safety need;
• the degree to which the applicant can demonstrate financial need; and
• the degree to which the applicant has provided the required project documentation and can demonstrate the
ability to deliver the project.